Privacy Policy

We collect personal information that you voluntarily provide when you register for our services, request information about studying abroad, participate in activities on our website, or contact us. We also collect certain information automatically when you use our website.

Information you provide includes

• Name and contact details (email address, phone number, mailing address)
• Educational background and academic records
• Passport, visa, and immigration information
• Financial information required for scholarship and education-loan applications
• Communication and marketing preferences

Information collected automatically

• Device and browser information (IP address, browser type, operating system)
• Usage data such as pages visited and time spent on our website
• Information collected through cookies and similar technologies

We use the information we collect to:

• Provide, operate, and maintain our educational consultancy services
• Process your applications for study-abroad programs, scholarships, and loans
• Communicate with you, including customer service and support
• Send you marketing and promotional communications, where you have consented
• Improve our website and services based on your feedback and usage
• Comply with legal obligations and protect our legal rights

We may share your personal information in the following situations:

• With educational institutions and universities to process your applications
• With government agencies and embassies for visa and immigration purposes
• With banks and lending partners to facilitate education loans, with your consent
• With third-party service providers who help us operate our business
• With your explicit consent for specific purposes
• To comply with legal obligations or protect our rights and safety

We do not

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent
• Disclose sensitive information without proper authorization

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission or storage is completely secure, we work to protect your information using measures that include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and privacy
• Secure data storage and backup procedures

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

Indicative retention periods

• Application data: up to 7 years after completion or withdrawal
• Communication records: up to 3 years from last contact
• Marketing data: until you withdraw consent
• Legal-compliance data: as required by applicable laws

Depending on your location and applicable law (including the Digital Personal Data Protection Act, 2023 in India and the GDPR where relevant), you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to certain processing
• The right to data portability
• The right to withdraw consent for marketing communications at any time

How to exercise your rights

Contact us using the details below. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of cookies we use

• Essential cookies: required for core website functionality
• Analytics cookies: help us understand how our website is used
• Marketing cookies: used to deliver relevant advertisements
• Preference cookies: remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites, including university, accommodation, and lending-partner sites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any information.

As part of our study-abroad services, your personal information may be transferred to and processed in countries other than your country of residence, including where universities, embassies, and partners are located. We take steps to ensure that appropriate safeguards are in place to protect your information during such transfers.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it. Where a student is a minor, we expect a parent or legal guardian to provide and manage their information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page and revise the “Last Updated” date above. We encourage you to review this policy periodically.